Points to note when using online banking services

  • About EAI Bank?

    Registered in the Special Financial District of Labuan, Malaysia, EAI Bank has digital banking and investment banking qualifications approved by the Monetary Authority of Malaysia. Provide international financial services such as cross-border payments, international remittances and online transfers for customers.

  • EAI Bank product services?
    EAI Bank focuses on the new middle-class private banking services. The products cover US dollar account opening, transfer and remittance, US dollar wealth management, US stock investment, overseas trust, etc., providing users with a one-stop convenient, diversified and secure new financial experience.
  • Contacts?
    EAI Bank’s E-mail:
  • What documents do I need to open an account with EAI Bank?

    Individual account opening: original passport

    Enterprise account opening: Original passport or ID card of the manager, Scanned copy of passport or ID card or electronic photo of the enterprise legal person, Proof of enterprise registration, " Power of Attorney for the New/Changed Administrator of Corporate Account ".

  • Download information about opening an EAI Bank account?
    Click "Apply" below to enter the registration page, and select "Account Opening Guide" in the upper right corner to enter the download page.
  • EAI Bank account opening process?
    Click "Apply" below➜Click “Initial Registration” ➜Follow the prompts to fill out the registration information➜Click on " Account Opening Guide " to download the relevant information➜Login with your registered username and password➜Follow the prompts to fill out the account information➜Receive an account opening E-mail➜Account opening completed
  • How long does it take to open an account?
    After you submit your information, the review will be completed quickly in 1-2 business days and you will be notified by E-mail.
  • Type of currency supported?
    It currently supports USD, Ringgit, HKD, and more currencies are continually being launched.
  • Do I need to purchase money to open an account? How much advance deposit is required?
    You don't need to buy finance or pre-deposit.
  • Is the information submitted for user registration confidential?
    EAI Bank fully complies with the compliance requirements of the Malaysian Secrecy Act and strictly adheres to Malaysian laws regarding data protection. All data transmission connections are encrypted using SSL certificates, and a comprehensive data filing scheme is in place to ensure information integrity and confidentiality. 
  • Are the user's funds on deposit with the bank safe?
    Our funds are deposited in international correspondent banks such as Maybank and are regulated by the Malaysian Monetary Authority.
  • How do I transfer funds from my other accounts to my EAI Bank account?
    Follow the normal transfer process by entering your account information with EAI Bank.
  • Arrival time?
    Arrival time is usually 3-5 business days. Once the cross-border remittance is accepted by the bank, it is passed through the intermediary bank layer by layer. Due to the different collection routes of different banks, the arrival time may vary slightly.
  • How do I transfer money from EAl Bank to my other bank account?
    Log in to your online banking and select "Interbank Transfer", just fill in and submit according to the prompt on the page.
  • What is the SWIFT Code?
    SWIFT is short for Society for Worldwide Interbank Financial Telecommunication and the SWIFT Code is a wire transfer code issued to banks, which is equivalent to a bank's identity card number.